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 Privacy Policy

Privacy Policy

Last Updated: 1 Jan 2026

This Privacy Policy (“Policy”) describes how we collect, use, store, disclose, and protect your personal information when you access or use our website (“Site”) and services (“Services”).

By using the Site, you (“User”) consent to the practices described in this Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

Information that can identify you, including:

  • Full name

  • Email address

  • Phone number

  • City, country, or other contact details

  • Payment information (processed securely through third-party payment gateways)

  • Profile information you provide during course enrolment or session booking

1.2 Sensitive Personal Data (if any)

We do not intentionally collect sensitive personal data unless explicitly provided by you for specific purposes.

This may include:

  • Gender

  • Age

  • Career background

  • Professional history

(We do not collect medical, biometric, financial account numbers, or government ID unless required by law.)

1.3 Automatically Collected Information

When you access our website, we may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Usage data (pages visited, clicks, time spent)

  • Cookies and tracking technologies (described in Section 7)

1.4 Third-Party Information

We may receive information from:

  • Payment processors

  • Analytics providers

  • Communication tools

  • Affiliate partners

2. How We Use Your Information

We use personal information to:

  • Provide, manage, and improve our Services

  • Process bookings, payments, and confirmations

  • Send service-related updates, reminders, or notifications

  • Offer personalized learning recommendations or support

  • Respond to inquiries and provide customer assistance

  • Monitor website performance and enhance user experience

  • Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information.

3. Legal Basis for Processing (For GDPR-Aligned Compliance)

Where applicable, we process information under one or more of the following grounds:

  • Your consent

  • Performance of a contract (session, course, or service you book)

  • Compliance with a legal obligation

  • Legitimate business interests (improving services, prevention of misuse, analytics)

This Privacy Policy is governed by the applicable laws of the United Arab Emirates. The Company is registered in the Ajman Free Zone, and all data practices follow the relevant UAE data protection and privacy regulations

4. Sharing of Information

We may share your information only with:

4.1 Service Providers

Including:

  • Payment gateways

  • Cloud storage providers

  • Email/communication tools

  • Analytics and marketing tools

These providers are bound by confidentiality and data protection obligations.

4.2 Legal Authorities

If required by:

  • Law

  • Court order

  • Government authority

  • To protect our rights, safety, or property

4.3 Business Transfers

In case of merger, acquisition, or restructuring, user data may be transferred under privacy protection obligations.

We never share personal data for advertising without explicit consent.

5. Data Storage & Security

We take reasonable technical and organizational measures to protect your data, including:

  • Encryption where applicable

  • Secure servers

  • Restricted access controls

  • Compliance with data protection laws

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our Services

  • Comply with legal, tax, or accounting obligations

  • Resolve disputes

  • Enforce agreements

You may request deletion, subject to legal constraints (Section 10).

7. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze usage patterns

Users may adjust browser settings to disable cookies; however, some Site features may not function properly.

A full Cookie Policy can be created if needed.

9. International Data Transfers

Your information may be stored or processed in countries outside your own.

Where required, we ensure adequate protection as per applicable laws.

10. Your Rights

Depending on local laws and GDPR-like standards, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (“Right to be forgotten”)

  • Withdraw consent

  • Request data portability

  • Restrict or object to processing

Requests can be submitted through our official support channels.

11. Changes to This Privacy Policy

We may update or revise this Policy periodically.

Changes become effective upon posting on this page.

Use of the Site indicates acceptance of updated terms.